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ORMUS

Artificial intelligence

Artificial Intelligence

Putting a model inside the business process — for daily use, not for a demo.

ID
AI-01
Rollout stages
05

The business problem

The decision about AI is usually framed as a technology choice, when the real question is different: which operation is done by hand today, and where is its result measured. That is exactly why pilots stall — the model works but is not wired into any process, and two months later nobody uses it.

What we build

We start from a specific operation: checking a document, classifying an order, routing a request, preparing a report. A model is chosen for it, evaluated against your data, and the result is written back into the system you already use — CRM, ERP or an internal portal. A human approval step for the cases the model gets wrong is part of the architecture, not an afterthought.

What the client gets

  • A working solution for one operation, with a measurable baseline
  • Model accuracy evaluated against your own data, not a public benchmark
  • A human review and correction path for the uncertain cases
  • Results written automatically into the system you already run

Possible integrations

  • REST / GraphQL API
  • PostgreSQL
  • Microsoft 365
  • Google Workspace
  • Bitrix24
  • 1C

Rollout stages

  1. 01

    Audit and analysis

    We measure the process, check the quality of the available data and record the baseline.

  2. 02

    Architecture and design

    We compare model options against your own examples and agree the accuracy target.

  3. 03

    Development

    We build the processing pipeline, the review interface and the results log.

  4. 04

    Pilot operation

    We run it on a limited slice of the real workload and compare accuracy against the baseline.

  5. 05

    Full rollout

    We move to full volume and set up monitoring plus alerts for quality drift.

Security approach

What the model can see is restricted at the request level. Sensitive fields are masked before processing, and the query history stays open to your audit. If a cloud model is used, exactly what goes to which provider is documented.

Ongoing support

Model accuracy drifts: the data changes, the process changes. Support therefore covers quality monitoring, periodic re-evaluation and updating the model when it is needed.

Related services

Consultation on this practice

Describe your situation briefly — we will outline the options and the first step.