Projects
Funland Voice AI
Inbound calls handled by voice AI, with the outcome written into the system.
About the project
The Funland Voice AI direction is about handling inbound calls with voice artificial intelligence. The system answers routine questions, transcribes the conversation and stores the outcome as a structured record; anything outside the scenario is handed to a human agent. It is the practical application of the ORMUS Voice AI practice.
Technology direction
Speech recognition, dialogue management and telephony integration. Providers and configuration details are not disclosed.
Scope of work
- Designing the voice dialogue scenarios
- Integration with the phone system
- Transcription and a structured call summary
- Escalation to a human agent with context
Related services
- AI-04
Voice AI & Contact Centers
A voice operator that answers the call, understands it and writes the outcome into your systems.
- AI-05
Chatbots & Omnichannel
WhatsApp, Telegram, Instagram and the website — one conversation history, one answer logic.
- DI-01
API and System Integrations
Systems that talk to each other — without manual copying or overnight scripts.
Let’s discuss your project
A short description is enough. In the first conversation we establish whether the problem is solvable, the rough scope, and the first step.